Application Support Escalation Engineer – Troubleshoot life saving tech & get promoted
You’re just a communicative jack of all trades standing in front of an enticing Application Support Escalation Engineer opportunity where career growth & promotions are common. It’s a love story for the ages! Especially since you’ll get to use your technical expertise & inquisitive nature to troubleshoot technology that literally saves lives.
This purpose-driven company is expanding like crazy and they offer a wide range of opportunities for career growth. If you want to move into a software engineer, cloud engineer, or other position after a year you can! That’s probably why their average tenure is so long and why their employees are so happy. Another reason might be that everyone who works here is contributing to life saving technology while working with cool tech they’re passionate about. As long as you have experience with SQL, debugging, Trace Route, Active Directory, Process Monitoring, networking, and possibly SQL Profileror Windbg you’ll thrive as you troubleshoot a variety of application, networking, and systems problems. Communicate directly with clients throughout the troubleshooting process and don’t be afraid to ask for additional help from software engineers, network engineers, cloud engineers, and SLA’s as needed. This is a great environment for a jack of all trades like you to lend a hand where you’re needed from executing database profiling to reading or writing scripting in Powershell or Python. Plus, you’ll get great perks like flextime and tuition reimbursement!
The easiest part of this job: Work in a flexible, team-oriented environment that continues to grow as they acquire other companies and provide innovative, life-saving technology in a thriving industry.
The hardest part of this job: If you’re not communicative or scared to ask for help when you need it this won’t be the right job for you.
Spend your days troubleshooting life saving, innovative tech and have plenty of room to grow & get promoted in this exciting Application Support Escalation Engineer job!
What’s in it for you?
– Competitive Salary ($60,000-$100,000)
– 401k with Match
– Tuition Reimbursement
– 9 Holidays
What you’ll be doing:
– Troubleshoot a variety of application, networking, and systems problems
– Communicate directly with clients throughout the troubleshooting process
– Ask for additional help from software engineers, network engineers, cloud engineers, and SLA’s as needed
– Execute database profiling and run manage studio in the database
– Read and write scripting in Powershell or Python
– Lend a hand where you’re needed and be a jack of all trades
What you need:
– Trace Route
– Active Directory
– Process Monitoring
– SQL Profiler is a plus
– Windbg is a plus