Technical Solutions Analyst – Client Interaction & Paid Training

Job Description

Like a soothsayer equipped with impressive technical know-how, you always know just what to say to put clients at ease when they have millions or billions of dollars on the line and are experiencing technical difficulties. Turn on that charm and turn it into a long, prosperous career at a company that helps you grow, pays for your training, and offers other valuable perks like profit sharing in this Technical Solutions Analyst opportunity.

This massive, innovative company has gotten where they are by hiring people who share their values: to build awesome tech while helping make the world a better place. Be a part of their award-winning team and work with managers who will conduct weekly check-ins with you to make sure your career is progressing and you’re growing towards your big career goal. They don’t just help you set goals and keep you on track, they help you get there through fun initiatives like innovation week where you can work on cool side projects and practical perks like paid training every year and education assistance. If you’ve got experience with Scripts and SQL as well as a solid technical foundation and great communication skills, you’ll thrive in this position. Get up to speed on the company’s massive suite of technical products and then work with the Sr. Technical Support Analyst to provide effective client support for the company’s existing suite of products. You’ll need to be able to translate highly technical concepts to non-technical people and understand those highly technical concepts as well. You will also have the opportunity to collaborate with development teams to help create interactive reports and intelligent databases. The sky is the limit for your growth here if you’re optimistic, motivated, and eager to learn!

The easiest part of this job: From bonuses to profit sharing to a generous 401k match, this company goes above and beyond to show their employees how much they’re valued.

The hardest part of this job: If you’re not eager to learn and actively pursue your career goals this won’t be the right environment for you.

Help clients in their time of need, get up to speed on awesome technology, get paid training, and grow your career in this Technical Solutions Analyst job!

What’s in it for you?
– Competitive Salary ($55,000-$70,000)
– Medical
– HSA with Employer Contribution
– Dental
– Optical
– Life
– Long-term Disability
– Bonuses
– Profit Sharing
– 401k with 50% Match up to 6%
– Employee Assistance Programs
– Wellness Programs
– Legal Services
– Education Assistance
– Paid Training
– Flexible Schedule
– Unlimited PTO
– Paid Holidays

What you’ll be doing:
– Work with the Sr. Technical Support Analyst to provide effective support to the company’s existing suite of products
– Communicate clearly and provide top-notch technical support for clients
– Collaborate with the development teams to help create interactive reports and intelligent databases
– Get up to speed on a large suite of company products
– Communicate highly technical concepts effectively to both a technical and non-technical audience

What you need:
– Scripts