Application Support Engineer – Hands-On Support at a Huge Company

Job Description

Do you have lots of confidence when communicating over the phone and collaborating? Do you want lots of amazing perks? Support over 500 employees at an enterprise-level company that needs a confident communicator like you in this Application Support Engineer position where you’ll get lots of perks.

Join an industry-leading company that’s known around the globe for the awesome products they create! They’re a massive organization but that doesn’t stop them from being people-centric! From an onsite gym to massage therapists, from fun luncheons to an onsite game room, this office has it all. Use your experience with AWS and your Bachelor’s degree to build cutting-edge solutions in an Agile environment. Communicate effectively and confidently over the phone as you provide assistance to internal customers for a wide variety of system and hardware issues. From executing test software workflows to advanced troubleshooting and communicating technical solutions in a user-friendly manner, you’ll spend your days continuously improving these applications in a collaborative environment where great communication is the key to success!

The easiest part of this job: If you’re open minded and love learning new technology you’ll fit in well here – plus this company really pampers their employees with the best benefits possible!

The hardest part of this job: Although you don’t need it, they would prefer to hire someone with a Bachelor’s Degree/Certificate in a computer-related field or someone with three or more years of experience with application or help desk support.

For an outgoing Application Support Engineer like you, nothing is better than this opportunity to provide hands-on support to thousands at a huge company you’ll love being a part of!

What’s in it for you?
– Competitive Salary
– Medical
– Dental
– Optical
– 401k with Match
– Flexible Hours
– Employee Gym
– Employee Medical Center
– Employee Dentist and Hygienist
– Onsite Cafeteria
– Game Room
– Employee Appreciation Days
– PTO
– Sick Days

What you’ll be doing:
– Provide application support for thousands of internal employees
– Test software workflow from beginning to end
– Collect, identify, and organize testing requirement documentation
– Work cross-functionally to create test steps
– Improve test scripts and maintain test cases
– Resolve technical issues, performing tests as needed to ensure everything is functioning properly

What you need:
– Application support experience
– AWS
– Bachelor’s Degree