Help Desk I

Job Description

Do you build computers at home in your spare time? Have you been taking classes on support and would love an opportunity to get your foot in the door at a great company? What if I told you that you could explore your passion in a well-established company with substantial growth opportunities? Lucky for you, I have a chance for you to do just that!

This is an opportunity for Help Desk I to work with a company based in Fort Worth, Tx, whose primary goal is to improve the air quality of their customers. If you have experience with Mobile Devices, Troubleshooting, and Computer Software Installation and Configuration, you might have just found where you belong! This is an exciting time to jump on board because this company plans to double in size, so the opportunity to grow here is incredible! In this role, you’ll be updating the computers from Windows 10 to 11, setting up and configuring new mobile devices, mobile application help desk support, administrating software, hardware recycling, installing printers, monitors, keyboards, and more. The best part? If you’re interested in exploring other tech, great! This is the type of environment where you can also take on projects in other areas- like integrating the physical machines into the software or even troubleshooting code. Don’t miss this opportunity to explore and never get bored!

The easiest part of the job: Enjoy the freedom to work in an environment without being micromanaged!

The hardest part of the job: If you need someone looking over your shoulder to get work done, this might not be the role for you.

Take on this role as a Help Desk 1 and work within a well-established, thriving company!

What’s in it for you?
– Enjoy Competitive Compensation $40,000-$50,000
– Indulge in impressive benefits like PTO, Paid Holidays, Dental, Vision, 401K, Annual Profit Sharing, $1,000 Tuition Reimbursement Annually, Voluntary coverage for dental, vision, short and long-term disability, life insurance and dependent life, Accident Plan, Critical Illness Plan, and Legal Shield/Identity Theft, Flexible Spending Accounts (FSA) allows for pre-tax treatment of unreimbursed medical and dependent care expenses, Health Reimbursement Account (HRA), and More

What you’ll be doing:
– You’ll work on projects like updating the computers from Windows 10 to 11
– You’ll set up and configure new mobile devices
– You’ll help the company set up their employees
– You’ll be the mobile application help desk support
– You’ll be administrating software, hardware recycling, installing printers, monitors, keyboards
– You’ll have the chance to take on other projects that pique your interest

What you’ll need:
– A strong background in Mobile Support, Troubleshooting, and Desktop Support

If you like what you see, what’s stopping you from getting your foot in the door? Apply today!